First Team Lead $12/hr* · Additional VAs $9/hr** English Only · +$3 HIPAA /hour · Click here for more services
HOW IT WORKS

A better way
to get things done.

From your first conversation to finding the right VA, we keep it simple, personal and clear about the commitment.

Book Your Free Discovery Call
01
BOOK A CALL

Start with a conversation.

Schedule a free 30-minute consultation. Tell us about your business, the work taking up your time and what you want to accomplish. We’ll listen, answer your questions and recommend the right support—without obligation.

A little preparation goes a long way.

  • ✓ Your top three tasks to delegate
  • ✓ Your preferred hours, timezone and language
  • ✓ The tools your team already uses
  • ✓ Any specialized skills or industry requirements

NEXT: WE CONFIRM YOUR REQUIREMENTS AND EXPLAIN THE AGREEMENT.

Open the booking calendar ↗
Illustrative business owner discussing her work priorities during a laptop video consultation
Start with your goals and the work you want to delegate. Illustrative image.
02
GET MATCHED

The right person.
Not just an available person.

Our matching team considers skills, experience, personality and work style. We typically present pre-vetted candidates within 72 hours, with profiles that help you make an informed decision.

  • ✓ Review relevant experience and capabilities
  • ✓ Confirm availability, communication and fit
  • ✓ Agree your hours, VA team and service scope

Know the terms before you begin.

English-only support: First Team Lead VA: $12/hr*. Every additional VA: $9/hr*. An upfront four-week retainer is required as part of your agreement. It is prepaid credit toward your VA service, not an extra service fee. The dollar amount is confirmed in the agreement based on agreed hours and rates.* English Only. +$3 HIPAA /hour, per applicable human VA. Click here for more services

If the fit isn’t right, tell us. We work with you to find a better match, and free replacement remains part of your dedicated support.

We have two weeks to find the right VA for your business. Your retainer remains unused service credit while matching is underway. If we cannot find the right person within the two-week matching period, we refund your retainer.

NEXT: YOUR AGREEMENT AND UPFRONT RETAINER ARE IN PLACE FOR THE TWO-WEEK MATCHING PERIOD.

Illustrative operations coordinator reviewing task requirements and relevant candidate skills
Match the person to your work—not just an open position. Illustrative image.
03
GET STARTED

Find the fit.
Then build momentum.

We handle onboarding with you. Your assistant learns your systems and processes, communication channels are established, and check-ins keep progress visible. Most clients are operational within one week, depending on requirements and access readiness.

Service starts with the right VA.

Your retainer is used only once you have the right VA, paying for their agreed service at the agreed hourly rates. The two-week matching period is not a complimentary VA service trial, and charges do not start automatically on a calendar week.

  • ✓ Agree responsibilities and use the role’s SOP starter
  • ✓ Set up authorized access to your business tools
  • ✓ Confirm approval limits, priorities and reporting
  • ✓ Start agreed service only once you have the right VA

If we cannot find the right person within the two-week matching period, we refund your retainer. Once the retainer is used, billing is weekly with no long-term contract.

A SUPPORTED START. A CLEAR BILLING RHYTHM.

Explore services and SOP templates ↗
Illustrative remote assistant organizing a notebook and task cards for an agreed onboarding routine
Agree priorities, access and a clear daily handoff. Illustrative image.

Matching and onboarding timing depend on your role requirements, availability and access readiness. Your agreement confirms service scope, hours and the four-week retainer amount.

A CLEAR START. A SIMPLE RHYTHM.

Two weeks to find the right VA.
Service credit when you have the right person.

The four-week retainer is paid upfront and used only once you have the right VA.
If we cannot find the right person within the two-week matching period, we refund your retainer.

  1. UPFRONT

    Agree your support. Fund the retainer.

    An upfront four-week retainer is required as part of your agreement. It is prepaid credit toward your VA service, not an extra service fee. The dollar amount is confirmed in the agreement based on agreed hours and rates.

  2. TWO-WEEK MATCHING PERIOD

    Find the right VA—or receive your retainer back.

    We have two weeks to find the right VA for your business. Your retainer remains unused service credit while matching is underway. If we cannot find the right person within the two-week matching period, we refund your retainer.

  3. ONCE YOUR VA IS IN PLACE

    Your retainer funds their service.

    Your retainer is used only once you have the right VA, paying for their agreed service at the agreed hourly rates.

  4. AFTER THE RETAINER IS USED

    Continue weekly. No long-term contract.

    Once the retainer is used, billing is weekly with no long-term contract.

All rates are in USD. Your agreement confirms hours, the retainer amount and service scope. The retainer is four weeks of agreed service—not a calendar-month charge. Its use depends on service hours, so weekly billing starts when the credit is used, not on a fixed calendar date.

TELL US WHAT YOU NEED

Start with your requirements.

Share a few essentials so we can prepare for the right next conversation.

01 Your details
02 How can we help?
What would you like to do?

Choose the route that best fits where you are today.

Support areas of interest

Select every area that is relevant. We can discuss the final scope with you.

Candidate and schedule details

These details are required only when you request candidates. Without JavaScript, you may leave them blank for a discovery call; our team will use your selected route to validate the form.

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YOUR NEXT CHAPTER

Your business deserves
more of you.

Let’s find the right support so you can focus on what’s next.