Why Every Doctor Should Hire a Virtual Assistant
Working as a doctor in the medical field can lead to time-consuming and challenging workloads. As your medical practice grows, you may find yourself overwhelmed with more administrative work. Fortunately, there is a solution to this problem: hire a virtual medical assistant. This can offload the more tedious tasks while enabling you and your in-office staff to focus more on essential responsibilities. Today’s blog will cover why every doctor should hire a virtual assistant and how it will benefit their practice—and patients!
1. Free Up Time to Take Focus on Patients
The top reason why doctors should hire a virtual assistant is to free up their time to focus on what’s truly important—their patients. A major bottleneck in many health practices is that doctors are occupied with time-consuming administrative tasks. If the practice is small, doctors may have to help with calls and scheduling appointments with their patients. Needless to say, this isn’t the best use of a doctor’s time. With so many things to do, doctors can even neglect their patients—not giving them the attention they need. Fortunately, by hiring a virtual assistant, doctors can delegate those time-consuming tasks and focus on the health and well-being of their patients.
2. Deliver High-Quality Customer Service & Support
If your patients receive poor customer service, you’ll find out too late via negative online reviews and feedback. You’ll likely lose those patients permanently. To prevent this from happening, it’s best to deliver high-quality customer service from the very beginning. By hiring a virtual medical assistant who focuses on customer care (such as arranging appointments, soliciting information, etc.), your patients will enjoy higher-quality customer service. A virtual assistant can help you:
- Retain patients
- Grow your revenue stream
- Establish a positive reputation
- Improve patient satisfaction
3. Experience Administrative Freedom
Since virtual medical assistants work remotely, they can be tasked with work that may not be the best use of your internal staff’s time. Duties such as follow-up emails/calls, making payments/invoices, filling up procedure forms, and scheduling appointments are essential but highly time-consuming. Delegating these tasks will let you and your staff focus on more vital aspects of a medical practice, such as giving your patients the care and attention they deserve. Let’s not forget that hiring a virtual assistant is also a more cost-effective option compared to hiring another internal staff member. Aside from an internal staff member having a higher salary cost, you won’t have to worry about the costs associated with extra equipment as a virtual assistant has the items needed to complete the job.
From patient check-ups to answering calls from concerned patients, doctors have many things on their plates. With so many things to handle, it’s easy to lose track of the more critical tasks, such as ensuring the well-being of patients. At Virtual Synergy, we believe doctors should focus their time and effort on their patients rather than the heavy paperwork and backend tasks. That’s why we have a team of virtual medical assistants who assist with vital tasks, such as completing and filing paperwork. Not only does this allow the doctors to concentrate their attention on more critical tasks, but it also reduces stress levels and fatigue. Instead of accomplishing those important (but time-consuming) administrative tasks, let Virtual Synergy help you get the most valuable asset in business: more time to focus on what matters most. Give us a call at (307) 206-0094, or click here to get started!