First Team Lead $12/hr* · Additional VAs $9/hr** English Only · +$3 HIPAA /hour · Click here for more services
Virtual Synergy Inc. Book a Discovery Call
CLEAR RATES. A SUPPORTED START.

Start with the right lead.
Grow the right team.

Choose English-only virtual assistant support or Spanish-bilingual support. Each starts with a Team Lead VA and a four-week retainer paid upfront, used only once you have the right VA. If VSI cannot find the right person within the two-week matching period, your retainer is refunded.

English SpeakingEspañol · apoyo bilingüe
ENGLISH-ONLY VA SUPPORT

Dedicated people. Clear hourly rates.

Your first English-only Team Lead VA is $12/hr*. Every additional English-only VA is $9/hr*. Pay a four-week retainer upfront. We have a two-week matching period to find the right VA; your retainer is used only once you have the right VA. If VSI cannot find the right person within that period, your retainer is refunded.

* English Only. +$3 HIPAA /hour, per applicable human VA. Click here for more services
YOUR FIRST VA
START YOUR SUPPORT TEAM

Seasoned professionals with experience and degrees in their selected field.

Team Lead VA

The first virtual assistant on your VSI team is your Team Lead VA.

$12/hour*
* English Only. +$3 HIPAA /hour, per applicable human VA. Click here for more services
Your first VAUSD · 40 hours per VA / week
  • Fully managed, dedicated support
  • Your timezone and business tools
  • Four-week retainer required upfront
  • Two-week matching period to find the right VA
  • Retainer refunded if VSI cannot find the right VA within that period
  • Retainer used only once you have the right VA; weekly billing after credit is used
Find My Team Lead
BUILD ON YOUR FIRST TEAM LEAD

Additional VAs

Add dedicated support as your team grows. The $9/hr* rate applies to additional English-only VAs, not your first VA.

$9/hour*
* English Only. +$3 HIPAA /hour, per applicable human VA. Click here for more services
Every VA after your first Team LeadUSD · 40 hours per VA / week
  • Fully managed, dedicated support
  • Your timezone and business tools
  • Four-week retainer required upfront
  • Two-week matching period to find the right VA
  • Retainer refunded if VSI cannot find the right VA within that period
  • Retainer used only once you have the right VA; weekly billing after credit is used
Grow My VA Team

“As low as $9/hr*” refers to additional English-only VAs after your first Team Lead VA at $12/hr*. Your agreement confirms hours, service scope and the upfront retainer. We have two weeks to find the right VA for your business. Your retainer remains unused service credit while matching is underway. Your retainer is used only once you have the right VA, paying for their agreed service at the agreed hourly rates. If we cannot find the right person within the two-week matching period, we refund your retainer. Once the retainer is used, billing is weekly with no long-term contract.* English Only. +$3 HIPAA /hour, per applicable human VA. Click here for more services

A CLEAR START. A SIMPLE RHYTHM.

Two weeks to find the right VA.
Service credit when you have the right person.

An upfront four-week retainer is required as part of your agreement. It is prepaid credit toward your VA service, not an extra service fee. The dollar amount is confirmed in the agreement based on agreed hours and rates. If we cannot find the right person within the two-week matching period, we refund your retainer.

  1. UPFRONT

    Agree your support. Fund the retainer.

    An upfront four-week retainer is required as part of your agreement. It is prepaid credit toward your VA service, not an extra service fee. The dollar amount is confirmed in the agreement based on agreed hours and rates.

  2. TWO-WEEK MATCHING PERIOD

    Find the right VA—or receive your retainer back.

    We have two weeks to find the right VA for your business. Your retainer remains unused service credit while matching is underway. If we cannot find the right person within the two-week matching period, we refund your retainer.

  3. ONCE YOUR VA IS IN PLACE

    Your retainer funds their service.

    Your retainer is used only once you have the right VA, paying for their agreed service at the agreed hourly rates.

  4. AFTER THE RETAINER IS USED

    Continue weekly. No long-term contract.

    Once the retainer is used, billing is weekly with no long-term contract.

All rates are in USD. Your agreement confirms hours, the retainer amount and service scope. The retainer is four weeks of agreed service—not a calendar-month charge. Its use depends on service hours, so weekly billing starts when the credit is used, not on a fixed calendar date.

YOUR WORKLOAD. YOUR PACE.

Choose the right support.
People. AI. A clear plan.

Discuss dedicated VA support or AI reception and appointment setting, based on your business needs.

AI-POWERED SUPPORT

AI Receptionist and Appointment Setter

AI-assisted call handling and appointment scheduling configured around your business. Confirm setup, service scope and pricing with VSI.

Discuss AI support
40 HOURS / WEEK

Essential 40

Dedicated support for a full workweek. Every VA provides 40 hours; there is no part-time plan.

AGREED SCOPE

Custom team

Choose your team size and specialist tasks. Each human VA provides 40 hours per week.

For English-only VAs, the hourly structure is $12/hr* for your first Team Lead VA and $9/hr* for each additional VA. These are human VA rates; AI Receptionist and Appointment Setter setup and service pricing are confirmed separately during discovery.* English Only. +$3 HIPAA /hour, per applicable human VA. Click here for more services

Let’s agree your support plan

Support built around you.

✓ Fully managed support✓ Free VA replacement✓ Your timezone & tools
ASISTENTES VIRTUALES BILINGÜES EN ESPAÑOL

Personas dedicadas. Tarifas claras por hora.

Tu primer asistente virtual líder de equipo bilingüe en español cuesta $17/hora. Cada asistente virtual adicional cuesta $14/hora. Se requiere un anticipo equivalente a cuatro semanas de servicio al inicio. VSI tiene un período de selección de dos semanas para encontrar al asistente adecuado. El anticipo se utiliza solo cuando tengas a la persona adecuada; si VSI no puede encontrarla dentro de ese período, se reembolsa el anticipo.

+$3 HIPAA /hour, per applicable human VA.
TU PRIMER ASISTENTE
EMPIEZA TU EQUIPO DE APOYO

Asistente virtual líder de equipo

El primer asistente virtual de tu equipo VSI es tu líder de equipo.

$17/hora
+$3 HIPAA /hora, por asistente humano aplicable.
Tu primer asistente virtualUSD · 40 horas por asistente / semana
  • Apoyo dedicado y totalmente gestionado
  • Tu zona horaria y tus herramientas de trabajo
  • Anticipo de cuatro semanas requerido al inicio
  • Período de selección de dos semanas para encontrar al asistente adecuado
  • Reembolso si VSI no puede encontrar al asistente adecuado dentro de ese período
  • Anticipo utilizado solo cuando tengas al asistente adecuado; después, facturación semanal al agotar el saldo
Encontrar a mi líder de equipo
AMPLÍA TU EQUIPO

Asistentes virtuales adicionales

Añade apoyo dedicado a medida que crece tu equipo. La tarifa de $14/hora corresponde a los asistentes adicionales, no a tu primer asistente.

$14/hora
+$3 HIPAA /hora, por asistente humano aplicable.
Cada asistente después de tu primer líder de equipoUSD · 40 horas por asistente / semana
  • Apoyo dedicado y totalmente gestionado
  • Tu zona horaria y tus herramientas de trabajo
  • Anticipo de cuatro semanas requerido al inicio
  • Período de selección de dos semanas para encontrar al asistente adecuado
  • Reembolso si VSI no puede encontrar al asistente adecuado dentro de ese período
  • Anticipo utilizado solo cuando tengas al asistente adecuado; después, facturación semanal al agotar el saldo
Ampliar mi equipo de asistentes

La tarifa “desde $14/hora” corresponde a los asistentes bilingües adicionales después de tu primer líder de equipo, cuya tarifa es de $17/hora. Tu acuerdo confirma las horas, el alcance del servicio y el anticipo. El anticipo se utiliza solo cuando tengas al asistente adecuado. Si VSI no puede encontrar a la persona adecuada dentro del período de selección de dos semanas, se reembolsa el anticipo. Una vez utilizado ese saldo, la facturación es semanal y no hay contrato a largo plazo.+$3 HIPAA /hour, per applicable human VA.

UN INICIO CLARO. UN PROCESO SENCILLO.

Dos semanas para encontrar a la persona adecuada.
Un anticipo para el servicio con el asistente adecuado.

El anticipo se paga al inicio y se utiliza solo cuando tengas al asistente adecuado. Si VSI no puede encontrar a la persona adecuada dentro del período de selección de dos semanas, se reembolsa el anticipo.

  1. AL INICIO

    Acuerda tu apoyo. Abona el anticipo.

    El acuerdo requiere un anticipo equivalente a cuatro semanas. Es un saldo prepagado para tu servicio de asistentes virtuales, no un cargo adicional. El importe se confirma en el acuerdo según las horas y tarifas acordadas.

  2. PERÍODO DE SELECCIÓN DE DOS SEMANAS

    Encuentra al asistente adecuado o recibe el reembolso.

    VSI tiene dos semanas para encontrar a la persona adecuada. Si no puede encontrarla dentro de ese período, se reembolsa tu anticipo. Es un período de selección, no dos semanas de servicio gratuito.

  3. CUANDO TENGAS AL ASISTENTE ADECUADO

    Tu anticipo cubre el trabajo.

    El anticipo se utiliza solo cuando tengas al asistente adecuado y comience el servicio acordado, a las tarifas por hora acordadas. No se aplica un cargo automático por llegar a una semana del calendario.

  4. UNA VEZ UTILIZADO EL ANTICIPO

    Continúa con facturación semanal.

    Una vez utilizado el saldo del anticipo, la facturación es semanal y no hay contrato a largo plazo.

Todas las tarifas son en dólares estadounidenses (USD). Tu acuerdo confirma las horas, el importe del anticipo y el alcance del servicio. El anticipo equivale a cuatro semanas de servicio acordado, no a un mes calendario. Su uso depende de las horas de servicio, por lo que la facturación semanal comienza cuando se utiliza el saldo, no en una fecha fija.

TU CARGA DE TRABAJO. TU RITMO.

Elige el apoyo adecuado.
Personas. IA. Un plan claro.

Habla con VSI sobre apoyo de asistentes virtuales o recepción y gestión de citas con IA, según las necesidades de tu negocio.

APOYO CON INTELIGENCIA ARTIFICIAL

Recepcionista con IA y gestión de citas

Atención de llamadas y programación de citas con IA, configuradas para tu negocio. Confirma la configuración, el alcance y el precio con VSI.

Consultar sobre el apoyo con IA
40 HORAS / SEMANA

Apoyo bilingüe

Cada asistente trabaja 40 horas por semana. No ofrecemos planes de tiempo parcial.

ALCANCE ACORDADO

Un equipo a tu medida

Define el tamaño de tu equipo, las tareas y las herramientas. Cada asistente humano ofrece 40 horas semanales.

Para los asistentes humanos bilingües en español, la tarifa es de $17/hora para tu primer líder de equipo y de $14/hora para cada asistente adicional. La configuración y el precio del servicio de recepción y gestión de citas con IA se confirman por separado durante la consulta.+$3 HIPAA /hour, per applicable human VA.

Acordemos tu plan de apoyo

Apoyo diseñado para ti.

✓ Apoyo totalmente gestionado✓ Reemplazo gratuito del asistente✓ Tu zona horaria y herramientas
PLAN YOUR SUPPORTEstimate weekly service and your upfront retainer.

Every human VA provides 40 hours per week—no part-time plans. This is an illustration using the confirmed hourly rates, not a binding quote. Your agreement confirms the schedule, scope and retainer.

40 hours per VA, every week.
Your first VA is the Team Lead. Every additional VA also provides 40 hours.

Illustrative weekly service$480 USD
Four-week upfront credit$1,920 USD
+$3 HIPAA /hour, per applicable human VA. Base-rate illustrations exclude this optional add-on. Any selected surcharge and final retainer are confirmed in your agreement.

An upfront four-week retainer is required as part of your agreement. It is prepaid credit toward your VA service, not an extra service fee. The dollar amount is confirmed in the agreement based on agreed hours and rates. We have two weeks to find the right VA for your business. Your retainer remains unused service credit while matching is underway. Your retainer is used only once you have the right VA, paying for their agreed service at the agreed hourly rates. If we cannot find the right person within the two-week matching period, we refund your retainer. Once the retainer is used, billing is weekly with no long-term contract. The matching period is not a complimentary VA service trial, and service charges do not start automatically on a calendar week. The illustration uses 40 hours per VA each week; scope, availability and your service schedule are confirmed in the agreement. AI or marketing projects require a separate quote.

Planning your team: billing and scope in detail
CLEAR PRICING DETAILS

How VSI rates and prepaid service work

The $9 hourly rate applies to English-only VAs added after your first $12/hr* Team Lead, not to the first VA. Spanish-bilingual support is $17/hr for the lead and $14/hr additional. An upfront four-week retainer is required as part of your agreement. It is prepaid credit toward your VA service, not an extra service fee. The dollar amount is confirmed in the agreement based on agreed hours and rates. We have two weeks to find the right VA for your business. Your retainer remains unused service credit while matching is underway. If we cannot find the right person within the two-week matching period, we refund your retainer. Your retainer is used only once you have the right VA, paying for their agreed service at the agreed hourly rates.* English Only. +$3 HIPAA /hour, per applicable human VA. Click here for more services

Start with the correct hourly rate

For English-only virtual assistant support, VSI prices the first assistant as the Team Lead VA at $12 per hour* and each additional VA at $9 per hour*. Spanish-bilingual support is $17 per hour for the first Team Lead and $14 per hour for each additional VA. Team size and workload are discussed before you begin.* English Only. +$3 HIPAA /hour, per applicable human VA. Click here for more services

The phrase "as low as $9/hr*" refers to additional English-only VAs after the first Team Lead VA. It does not replace the $12 hourly rate for the first English-only VA or the separate $17/$14 bilingual rates. Your agreement is the source for your hours, scope and retainer amount.* English Only. +$3 HIPAA /hour, per applicable human VA. Click here for more services

  • English-only Team Lead VA: $12 per hour*; additional English-only VAs: $9 per hour** English Only. +$3 HIPAA /hour, per applicable human VA. Click here for more services
  • Spanish-bilingual Team Lead VA: $17 per hour; additional bilingual VAs: $14 per hour+$3 HIPAA /hour, per applicable human VA.
  • Agreed hours and service scope determine the retainer amount
Review VSI's current pricing overview →Explore available support services →

A full-time English-only VA example, not a quote

One English-only Team Lead and one additional VA each provide 40 hours per week. Weekly service is (40 × $12) + (40 × $9), or $840. Four weeks of service equals $3,360, the illustrative upfront retainer. Spanish-bilingual support uses its separate $17/$14 rates and the same 40-hour-per-VA structure.

$3,360 is prepaid service credit, not an extra fee. We have two weeks to find the right VA for your business. Your retainer remains unused service credit while matching is underway. If we cannot find the right person within the two-week matching period, we refund your retainer. Your retainer is used only once you have the right VA, paying for their agreed service at the agreed hourly rates. This is an illustration, not a binding quote; your agreement confirms the scope, schedule and final retainer.

  • 40 hours per VA per week
  • Illustrative weekly amount: $840
  • Illustrative four-week retainer: $3,360
  • Two-week matching period: unused service credit while VSI finds the right VA. If we cannot find the right person within the two-week matching period, we refund your retainer.
  • Once the right VA is in place: the retainer funds their agreed service
See how onboarding and matching work →

What happens after the retainer is used

Once the prepaid retainer is used, VSI bills weekly with no long-term contract. The timing depends on the hours and rates in your agreement, rather than a promised calendar date. If you are comparing options, use the same expected hours and team structure in each comparison.

Bring your highest-priority tasks, the hours you want covered and any role requirements to the first conversation. That makes it easier to confirm whether you need one Team Lead VA or a team, and to understand the retainer before you agree.

  • List the tasks you want to delegate
  • Choose your team size; each VA provides 40 hours/week
  • Confirm the role, scope and approval limits before onboarding
Build your support brief →Read client video testimonials →
Does $9 per hour* apply to my first virtual assistant?

No. Your first English-only VA is the Team Lead VA at $12 per hour*; the $9 rate applies to additional English-only VAs. Spanish-bilingual support has separate rates of $17 per hour for the first Team Lead and $14 per hour for additional VAs.

* English Only. +$3 HIPAA /hour, per applicable human VA. Click here for more services
Does the two-week matching period eliminate the upfront retainer?

No. An upfront four-week retainer is required as part of your agreement. It is prepaid credit toward your VA service, not an extra service fee. The dollar amount is confirmed in the agreement based on agreed hours and rates. We have two weeks to find the right VA for your business. Your retainer remains unused service credit while matching is underway. If we cannot find the right person within the two-week matching period, we refund your retainer. Your retainer is used only once you have the right VA, paying for their agreed service at the agreed hourly rates.

When does weekly billing begin?

Your retainer is used only once you have the right VA, paying for their agreed service at the agreed hourly rates. Once the retainer is used, billing is weekly with no long-term contract.

CONFIDENCE BEFORE COMMITMENT.

Let’s talk details.

Understand the rates, two-week matching period, retainer and conditional refund before you agree your plan.

How quickly can I get started?

We typically match you with a virtual assistant within 72 hours of your consultation. Most clients are fully operational within one week. Timing depends on your requirements and onboarding needs.

What if my virtual assistant isn’t the right fit?

If your assigned VA isn’t the right fit, VSI will replace them at no cost. We work with you to understand what needs to change and find a better match.

How do you ensure quality and accountability?

Our virtual assistants are vetted, trained and supported through ongoing oversight and client feedback. Clear responsibilities, regular communication and check-ins help keep work on track.

Why do you advertise “as low as $9/hr*”?

English-only support: First Team Lead VA: $12/hr*. Every additional VA: $9/hr*. The $9/hr* rate applies to additional English-only VAs after your first Team Lead VA, not to the first VA. Spanish-bilingual support is $17/hr for the first Team Lead VA and $14/hr for each additional VA.

* English Only. +$3 HIPAA /hour, per applicable human VA. Click here for more services
What is the two-week matching period?

We have two weeks to find the right VA for your business. Your retainer remains unused service credit while matching is underway. If we cannot find the right person within the two-week matching period, we refund your retainer. This is a matching period, not a complimentary VA service trial.

How does the four-week retainer work?

An upfront four-week retainer is required as part of your agreement. It is prepaid credit toward your VA service, not an extra service fee. The dollar amount is confirmed in the agreement based on agreed hours and rates. Your retainer is used only once you have the right VA, paying for their agreed service at the agreed hourly rates. “Four weeks” means four weeks of agreed service, not a calendar month.

What if you cannot find the right VA within two weeks?

If we cannot find the right person within the two-week matching period, we refund your retainer.

What happens once the retainer is used?

Once the retainer is used, billing is weekly with no long-term contract. The transition depends on the service hours used, not a guaranteed calendar date.

Can I scale my support up or down?

Discuss changes to your hours and team with VSI as your business needs evolve. Once the retainer is used, billing is weekly with no long-term contract. Confirm any changes to your agreed service scope with the team.

Do your assistants work with my tools and timezone?

Yes. Your dedicated assistant works in your timezone and with your business tools. We confirm required systems and access during discovery and onboarding.

Is bilingual support available?

English and Spanish bilingual support is available. Tell us your language and role requirements during discovery so we can confirm the right match and service scope. English-only support: First Team Lead VA: $12/hr*. Every additional VA: $9/hr*.

* English Only. +$3 HIPAA /hour, per applicable human VA. Click here for more services
YOUR NEXT CHAPTER

Your business deserves
more of you.

Let’s find the right support so you can focus on what’s next.

Find Your Virtual Assistant Share your requirements, or book a free discovery call ↗.